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We believe in an environment of authenticity, inspiration, and collaboration. We create, we invent, we play, and have a good time together. Our actions speak for us, and we always strive for excellence with a smile and keep our word. We are GuideVision.

GuideVision has found success since launching as a startup in 2014. What began as a small consultancy with a strict focus on one important platform - ServiceNow - has grown impressively, both in terms of the clients we work with and the projects we’ve successfully executed. We’ve completed over 500 ServiceNow projects worldwide, and have a customer base that includes leading companies around the world from various industries and environments. Our momentum has only grown since joining the Infosys family of companies in 2020.

But we’ve managed to stay true to our startup roots by keeping the company culture agile, creative, and cohesive. One thing our team members especially appreciate is our open, supportive approach to management.

We work hard to continuously develop knowledge and skills, and have built an environment that supports the free exchange of ideas. We know that investments into our team’s know-how are some of the smartest moves we can make. We want every member of our team to grow and thrive.

Today GuideVision’s team is made up of almost 300 people in six branch offices across Europe: Prague (GV’s headquarters), Warsaw, Budapest, London, Munich, and Helsinki. Our customers love what we do and how we do it - our customer satisfaction score (CSAT) averages 4.9 out of 5. Our customers are market leaders in many different sectors: banking, automotive, IT, pharmacy, and telecoms.

What’s so great
about working
at GuideVision?

Exciting & Rewarding
Projects

Unique
Company
Culture

Technical
Excellence & Agility

Personalised
Career
Development

Strong
Learning
Culture

We work on some very interesting projects with very well-known clients at GuideVision. Thanks to our connection with Infosys, we are now working with some of the world’s largest and most dynamic companies. The projects are as diverse as our clients’ needs, making our work challenging on both the business and technology sides, but it always leads to innovative solutions to the problems they face.

GuideVision has a unique company environment, full of fun and team spirit. We’re neither a giant corporation nor a small startup. Instead, we’ve found a balance that allows us to get to know each other personally while maintaining a supportive, friendly environment. Good relationships and opportunities for fun keep us all engaged, happy and, perhaps more importantly, motivated to do our best work.

Through talent, technology, and a track record of success, GuideVision has created an environment of technical expertise to draw upon. Our focus on ServiceNow means that we have a deep understanding of Now Platform internals. At the same time, we have a unique ability to develop our own products from scratch to meet customer needs such as SnowMirror and ParcelGO.

We recognise the value in having motivated team members who are clear on how their careers are developing. Regardless of where you are in your career, we’ll work with you to set your career path and professional development in a way that fits your experience, interests, and strengths. There are many ways to build your skills - different project roles within your position, and we’ll help you develop.

At GuideVision, we understand that knowledge must be constantly improved and refreshed. That’s why over the years we’ve created a culture of continuous learning. Certification and maintaining certificates is only a part of the bigger picture - we hold regular training sessions, internal events like our RADAR knowledge sharing and ‘soft skills’ development in order to help keep your knowledge up to date.

Great people
make a great team

At GuideVision, there are five main customer-facing departments available to our clients: Business/Solution Consulting, Technical Consulting, Quality Assurance, Project Management, and Support. Each of these departments plays an important role in the success of our projects, and they ensure that every project creates value for the customer.

To give you a better idea of what life and work at GuideVision look like, we spoke with representatives of each of GuideVision’s customer-facing departments to hear their stories:

  • Business / Solution Consulting
  • Technical Consulting
  • Quality Assurance
  • Project Management
  • Support

The goal of our team is to contribute to the clients’ long-lasting success by formulating recommendations and solutions with attention to clients’ needs and capabilities and providing intuitive guidance and expert practical advice. It is our reward to see that our reputation expands along with our clientele.

There’s a lot of ways we can help customers with their digital transformation - things like the latest technology, design thinking, and agility. But we also want to energize their legacy systems too. Our goal is to ensure that our employees become consultants GuideVision can be proud of.

Our team is responsible for guaranteeing we deliver the highest level of quality that provides to our customers exactly what they expect. The work we do ensures our product serves as the best brand ambassador for our business and reputation.

The role of the project office in GuideVision consists of defining, maintaining, and ensuring project management standards across an organization. We also ensure smooth ServiceNow product delivery in cooperation with the whole team.

We provide second and third-level post-implementation support to our customers using ServiceNow. This ensures that the customer’s solution becomes an integral part of everyday operations. To put it simply, we improve the happiness of our customers. And that is what it`s about.

  • Business / Solution Consulting

    Patrik Steciv

    Senior Business Consultant

    How long have you worked at GuideVision?

    Since January 2018. 3 1/2 years.

     

    What was the position you started in?

    I started as a business consultant. Business consultants are in charge of communication with the customer, understanding their needs, coming up with solutions and finding ways ServiceNow can help. Then working with architects to implement solutions and additions.

     

    Is it really just about being a business consultant? What other roles do you play?

    You got the point - I’m also a team leader of  other business consultants, taking care of their professional development and performance. At the same time, I serve as a managing consultant on projects, so I'm still in close contact with customers while being responsible for delivering the agreed ServiceNow solution. I have to say, at GuideVision you really have great possibilities to find your way… to make your own career path and contribute to the company's success in ways you feel comfortable and passionate about.  

     

    What’s changed about working at GuideVision since you started?

    GuideVision went through a transition from a time when everybody did everything to a time when we have more specialisation. Now we have scrum masters, QA, business consultants, technical consultants, testers, project managers and we recently introduced a new position: Solution consultant. 

     

    Can you tell us more about the solution consultant position?

    A solution consultant is a specialist who has a basic overview of the whole ServiceNow platform and all of its products and applications, including the applications’ basic business purpose and usage. They have profound and detailed knowledge of general ServiceNow capabilities and common platform features, ServiceNow products, applications, modules, and features according to their personal specialisations. 

     

    What are the responsibilities of a solution consultant on the project?

    Solution consultants are able to deliver ServiceNow implementations on an end-to-end basis. They lead the customer through both analytical and implementation projects, from analysis of customer requirements to almost single-handed implementations of ServiceNow products based on GuideVision and ServiceNow best practices, platform capabilities, and no-code configuration options.

     

    Wow, that seems to be a demanding position. How do you approach their adaptation and further education?

    It might look difficult, but every solution consultant specialises in just a couple of ServiceNow modules. What’s more, we have a thorough adaptation programme for the first few weeks for every new person, in which they learn everything about ServiceNow’s platform capabilities, products, applications and modules. You don’t need specific knowledge of ServiceNow to work at GuideVision. We have a development programme and a lot of opportunities to add to your knowledge and skills along the way.

     

    What else would you tell people who are considering working at GuideVision?

    It's a great group of people and experts. People know each other, they know what they're doing and they're willing to help. The company is still small enough for that spirit to happen.

  • Technical Consulting

    Robert Hos

    Principal ServiceNow Consultant

    How long have you worked at GuideVision?

    7 amazing years. I joined the company at the very beginning when it was founded by Pavel and Norbert. It's been incredible to see how we have developed and what we have achieved since then.

     

    What was the position you started in?

    I started as a ServiceNow senior technical consultant. At that time I was in charge of a smaller team that was able to operate independently.

     

    What position are you in today?

    Formally my title is Principal ServiceNow Consultant, which means I'm in charge of process maturity improvement. It also means I'm consulting on IT and other topics. I lead a larger team, and we work within several industries and project scopes.

     

    Why are you in the department you're in?

    Good question. I like working with ServiceNow and I like working long-term with clients, and in my job, I get to do both. As a principal consultant, I also have the ability to move between the multiple projects we're working on at any given moment.

     

    What’s the most interesting thing about your work at GuideVision?

    As a football fan, one of the projects I'm currently working on lets me fulfill a dream. I’m working on a project for a client very close to the beautiful game. That's a real benefit that I get out of this. When I work with them, I get to do a deep dive into their core business. Now I have a much better understanding of what goes on behind the scenes of my favorite sport. Our customers are very diverse, international and really interesting. GuideVision is still a young and developing company, and that's one of the things I see as an advantage.

  • Quality Assurance

    Darya Krauchanka

    QA Lead

    How long have you worked at GuideVision?

    I've been here a little more than 3 years. I started in April 2018.

     

    What was the position you started in?

    I started as a QA engineer. I worked on a project where I was responsible for testing, and over the lifetime of that project, I became a test manager.

     

    What position are you in today?

    I'm the team leader for QAs based in Prague. It’s a position that has multiple roles. From a project perspective, I work more as a project manager. Right now I have a workstream lead role. Sometimes I coordinate testing. On some projects, I can be a test manager. On other projects, I'm a managing consultant. I get to manage the client's projects/products from several perspectives. I never get bored because of the great opportunities to try new things and responsibilities.

     

    Why did you choose to work in quality assurance?

    I originally studied economics at university. I had 2 ½ years of work experience in an economics-related field, but I realised it wasn't what I wanted to do in life. A friend suggested that I look at IT, and IT is a field where everyone can work if they learn the skills. So I took a 3-month course in functional testing, and that's how I entered IT. When I started at GuideVision, I had a choice between testing and business analysis, but I chose testing because it involves investigation and analysis. Those are more interesting for me.

     

    Any other comments for people considering working at GuideVision?

    At GuideVision, you'll definitely get to work on interesting projects. You have the opportunity to work in different areas. In my own case, while I started in QA, I'm moving toward a management role. If you want to develop in this way, there are definitely possibilities.

  • Project Management

    Radek David

    Project Manager

    How long have you worked at GuideVision?

    Since January 2018. It's been 3 ½ years since I started.

     

    What was the position you started in?

    I started officially as a scrum master, but I prefer the title ‘project manager.' We use ‘scrum master’ as an internal role.

     

    What position are you in today?

    I'm the Team Leader for Prague-based Project Managers. In GuideVision, team leaders are in charge of people management. We're in charge of their performance reviews, planning their professional development as well simply keeping the team happy and productive. I manage 9 people in this role. ‘Team Leader’ is an internal role. It means that most team leaders in GuideVision keep their original job focus and mine is still as ‘project manager.’

     

    Why are you in the department you're in?

    For me, the choice was clear from the beginning. I came to GuideVision from another company. My career has always developed in the project management office, and I'm continuing on that path today. 

     

    What do you appreciate most about working at GuideVision?

    I especially like the fact that we have interesting and challenging projects with clients across a wide variety of industries. There are always opportunities to leverage my skills and experience. For me, one of the most important things in my work is the friendly atmosphere on the team. I’ve got the best colleagues you could imagine.

  • Support

    Petr Rezek

    Support Leader

    How long have you worked at GuideVision?

    I’ve been with GuideVision for 3 years now.

     

    What position are you in?

    I have two main roles in GuideVision’s structure. From a project perspective, I’m the Support Centre Manager. My job description is even wider, as I’m in charge of support team members overall. I’ve been in this role since I started, and I’m also in charge of the Hradec Králové office - facilities management, office management, etc. That means my work is rather varied, and I like that.

     

    What does a support engineer do?

    Support engineers work with our customers to resolve technical problems or help them with minor enhancements and requests, all related to their ServiceNow instance. It requires a certain type of person to do well in a support role. In many cases, it's a lot like detective work. You really have to be willing to explore many nooks and crannies. We'll get a request that says “this doesn't work for me,” and you have to figure out why it doesn't work. You have to figure out the cause but also the impact - to find out what the system should have done for the user, and compare that to how it works now. But you have to also check if the user is following the correct procedures - “It works as designed” is also a conclusion we come to.

    The main difference between support engineers and developers is that every support person works with more customers and varied customers, solving different topics in parallel. For this reason, a support engineer needs to have knowledge with greater breadth, while developers go more in-depth. That makes support work a lot more lively than the work developers do :-).

     

    What can people joining the support team expect?

    The ServiceNow platform is growing, and for support people, that means there is expanding space for opportunity. GuideVision offers lots of variety thanks to the various customers we work with and the agile, adaptive services we offer. Work is never repetitive here, and a strong organization allows for personal development. I love to see people on my team develop both personally and professionally.

Find your next career with us

Join our team of ServiceNow superstars who strive to make a difference for our clients everyday:

We're growing fast and continuously looking for new colleagues who are great problem solvers and original thinkers - people who are motivated and fun to work with.

Whether you’re a seasoned developer or solution consultant with ServiceNow experience or your skillset is in another cloud platform (such as HP, BMC Remedy, Cherwell, Heat, Landesk, Axios, Atlassian, or IBM Maximo) and you’re ready for a change, we’ll make sure you have the right support and opportunities to move forward in your career with us. What’s more, your work will have a great impact on our clients.

Experienced hires and young talents who want to grow and develop further:

Our projects call for diverse roles, and in addition to ServiceNow Technical or Solution Consultants, we’re looking for Project managers/Scrum masters, QA engineers/designers, Delivery leaders, Team Leaders, and Support teams. They all become an invaluable part of the project teams making work and life better for our clients.

And what would our company be without colleagues from HR, Finance, Marketing, Sales and Back office? They all help us to be the best at what we do and build on incredible momentum. And you can be part of it as well.

Jobs

Filter open positions

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  • Sweden

    Solution Consultant

    We are looking for a Solution Consultant who is familiar with the ServiceNow platform's capabilities and features and knows very well one or more ServiceNow products like ITSM, ITOM, CSM, PA, ITBM, HRSD, etc.

  • Finland

    Solution Consultant

    We are looking for a Solution Consultant who is familiar with the ServiceNow platform's capabilities and features and knows very well one or more ServiceNow products like ITSM, ITOM, CSM, PA, ITBM, HRSD, etc.

  • Germany

    Solution Consultant

    We are looking for a Solution Consultant who is familiar with the ServiceNow platform's capabilities and features and knows very well one or more ServiceNow products like ITSM, ITOM, CSM, PA, ITBM, HRSD, etc.

  • Poland

    Solution Consultant

    We are looking for a Solution Consultant who is familiar with the ServiceNow platform's capabilities and features and knows very well one or more ServiceNow products like ITSM, ITOM, CSM, PA, ITBM, HRSD, etc.

  • Slovakia

    Solution Consultant

    We are looking for a Solution Consultant who is familiar with the ServiceNow platform's capabilities and features and knows very well one or more ServiceNow products like ITSM, ITOM, CSM, PA, ITBM, HRSD, etc.

  • Hungary

    Solution Consultant

    We are looking for a Solution Consultant who is familiar with the ServiceNow platform's capabilities and features and knows very well one or more ServiceNow products like ITSM, ITOM, CSM, PA, ITBM, HRSD, etc.

  • Czech Republic

    Solution Consultant

    We are looking for a Solution Consultant who is familiar with the ServiceNow platform's capabilities and features and knows very well one or more ServiceNow products like ITSM, ITOM, CSM, PA, ITBM, HRSD, etc.

  • Slovakia

    ServiceNow Consultant

    We are looking for ServiceNow Consultant who will be responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform.

  • Hungary

    ServiceNow Consultant

    We are looking for ServiceNow Consultant who will be responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform.

  • Poland

    ServiceNow Consultant

    We are looking for ServiceNow Consultant who will be responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform.

  • Czech Republic

    Business Consultant

    We are looking for a new colleague that will become a part of our team as Business Consultant responsible for successful implementation of ServiceNow platform for prestigious enterprise customers.

  • Czech Republic

    ServiceNow Consultant

    We are looking for ServiceNow Consultant who will be responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform.

  • Germany

    ServiceNow Business Consultant

    We are looking for a new colleague that will become a part of our team as Business Consultant responsible for successful implementation of ServiceNow platform for prestigious enterprise customers.

  • Sweden

    Senior ServiceNow / ITSM Consultant

    We are looking for a new colleague that will become a part of our technical team as Senior ServiceNow/ITSM Consultant responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers.

  • Finland

    Senior ServiceNow / ITSM Consultant

    We are looking for a new colleague that will become a part of our technical team as Senior ServiceNow/ITSM Consultant responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers.

  • Hungary

    Senior ServiceNow / ITSM Consultant

    We are looking for an experienced Senior ServiceNow/ITSM Consultant who will be responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers.

  • Slovakia

    Senior ServiceNow Consultant

    We are looking for an experienced Senior ServiceNow/ITSM Consultant who will be responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers.

  • Poland

    Senior ServiceNow Consultant

    We are looking for an experienced Senior ServiceNow/ITSM Consultant who will be responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers.

  • Czech Republic

    Senior ServiceNow Consultant

    We are looking for an experienced Senior ServiceNow/ITSM Consultant who will be responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers.

  • Czech Republic

    Quality Assurance Engineer

    We are looking for a new colleague that will become a part of our QA team as Quality Assurance Engineer responsible for successful implementation and customization of the ServiceNow platform for prestigious enterprise customers

  • Poland

    Quality Assurance Engineer

    We are looking for a new colleague that will become a part of our QA team as Quality Assurance Engineer responsible for successful implementation and customization of the ServiceNow platform for prestigious enterprise customers

  • Hungary

    Quality Assurance Engineer

    We are looking for a new colleague that will become a part of our QA team as Quality Assurance Engineer responsible for successful implementation and customization of the ServiceNow platform for prestigious enterprise customers

  • Germany

    IT Recruiter / HR Specialist (m, f, d)

    We are looking for a talented and passionate internal IT Recruiter who will help the company in its growth and expansion by identifying and attracting the best talents on the market.

  • Czech Republic

    IT Recruiter

    We are looking for talented and passionate internal IT Recruiter who will help the company in its growth and expansion by identifying and attracting the best talents on the market.

  • Czech Republic

    Consultant / Support Engineer

    We are looking for new colleagues who will become a part of our Support team responsible for providing our customer's post-implementation support of the ServiceNow platform on the second and third levels.

  • Hungary

    Junior ServiceNow Consultant

    We are looking for an experienced Junior ServiceNow Consultant who will be responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers.

  • Poland

    Junior ServiceNow Consultant

    We are looking for an experienced Junior ServiceNow Consultant who will be responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers.

  • Germany

    Business Development Manager (m,f,d)

    We are looking for a Business Development Manager who will be responsible for generating new business sales revenue from consulting, professional services, and the SaaS license model.

  • Czech Republic

    Business Development Support

    We are looking for dedicated Business Development Support who will cooperate closely with Business Development Managers across branches and support new business sales revenue from license model.

Did you not find the position according to your ideas?
Contact our recruiters and let's talk about it.

Contact Us
  • Grow with us

    GuideVision understands the importance of certifications - and the knowledge behind them - as being crucial both to successful project outcomes and to your own career path. This is why we provide certification opportunities that help our people with the up-to-date skills they need to stay current in the workforce and to advance their careers.

  • Certifications

    In addition to industry-standard certifications, GuideVision offers specific programmes that will improve your knowledge in areas that are tailored to your position and field. As an example, GuideVision consultants can receive certifications in ServiceNow CIS and ITIL v4, while project managers can become a Certified Scrum Professional (CSP). These certifications create a win-win situation for all of us.

  • Career Plan

    Based on your position and interest, we will work with you to identify opportunities in project-based and internal roles in the company that will provide the skills necessary for additional advancement. For example, project managers can take on the internal role of delivery leader or workstream leader - these provide you with valuable real-world leadership experience.

  • Education Plan

    We offer all of our employees the opportunity to create an educational plan that will help career advancement and expand knowledge. For people who are just beginning their careers, this may include certifications, trainings, workshops and other educational activities. Senior employees, on the other hand, have the ability to create an individualised plan according to their own vision.

  • Knowledge Sharing

    We know that knowledge is often best gained on a peer-to-peer basis, which is why GuideVision provides numerous opportunities to share know-how among the team. These include numerous internal knowledge-sharing events, including workshops, happy coding sessions, educational meetings, and our acclaimed RADAR knowledge-sharing events, where we relate what we’ve learned on a diverse set of up-to-the-minute topics.

Success stories of our people

Success stories
of our people

Jan Procházka

find out more

Filip Vacula

find out more

Eva Koutná

find out more

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