Conceptualizing ServiceNow For Your Business

ServiceNow is both a company and a platform that is being seen on a larger global playing field everyday. Even Forrester Wave has hailed ServiceNow as an Enterprise Service Management leader as of Q4, 2021. Of course, this is due to their integrated automations, rapid back-end developments, and enterprise solutions becoming the new norm for businesses everywhere. But it’s also, in part, due to the seemingly endless amount of companies and solutions ServiceNow continues to add to their capabilities roster.

In fact, while heading into December, ServiceNow managed to incorporate three new partnerships into their already impressive enterprise. DotWalk, SumTotal, and oak9 have all jumped aboard the ServiceNow train of workflow automation. Each company is helping to expand the ServiceNow single platform/data model and single architecture for ESM, as well as further advance certain platform features. Future improvements to business processes and ServiceNow back-end systems maybe thanks to the addition of these three companies.

DotWalk is a company that creates automations for the purposes of upgrading and testing ServiceNow applications, and helping customers to stay on track with technological maintenance on the SN platform. 

SumTotal will provide a vital role for many companies moving forward with their integration with ServiceNow. The company is looking to utilize ServiceNow workflows to directly assign learning and training content.

And finally, oak9 has joined enterprise forces with ServiceNow due to their expertise in infrastructure-as-code (IaC) security. oak9 customers will soon be able to use the ServiceNow help desk and workflow management platform in order to manage their security and application infrastructures.

Personalized ServiceNow with GuideVision

Even though game-changing IT solutions to their platform, one of the best parts about the platform is that businesses can further tailor solutions to their needs with the help of a certified ServiceNow provider. An excellent example of a proven ServiceNow provider happens to be GuideVision.ServiceNow continues to add several

As well as being a part of Infosys’ global family of companies, GuideVision offers personalized ServiceNow services to several other enterprises. Since Infosys’ alliance with GuideVision began earlier this year, the two companies have rustled up 19 new projects together (and have delivered 26 joint projects). The most prominent of which has been providing services to the Daimler Group, a German manufacturer of premium luxury cars. Integrating Daimler’s global IT services with the ServiceNow platform by creating flexibility for the IT organization as well as reducing costs has been the goal so far.

In order to maintain the ability to facilitate the needs of an ever-growing ServiceNow market, GuideVision has envisioned an expansion in their pool of experts across all branches. These fresh additions to the GuideVision family will continue to offer services on the ServiceNow platform, such as IT Service Management, IT Operations Management, IT Business Management, Integrated Risk Management, and Customer Service Management.

GuideVision’s continues to become a leading ServiceNow provider for digital transformations in workflow management systems. Serving medium to large customers across Europe, as well as the rest of the world with strategic advice, deep expertise and innovative technological knowledge is what we do. Making ServiceNow work for you and your goals is our mission. 

Would ServiceNow Work For Your Business?

So why does it seem like everyone is moving in the direction of ServiceNow? It’s because the automated workflows, back-end system integrations, end-to-end services, and business processes that ServiceNow offers are incredibly robust and versatile. Even if you put aside any of the newly added enterprise solutions ServiceNow has gained through their new acquisitions, the platform would still boast an enormous array of integrated solutions.

For example, integrating ServiceNow products/services may be useful to your company if you’d like to take control of your IT assets, bring your IT operations and development together to minimize risk, keep an eye on the health of your networks and services, improve employee productivity, modernize your legal operations, and/or boost your customer satisfaction. ServiceNow offers so many solutions (much more than the aforementioned) one could very well enhance every aspect of their business! Another exciting tidbit to note is that many of these solutions are offered with developments in artificial intelligence, machine learning, and Natural Language Query.

What’s more is that ServiceNow is helping lead the charge into IT developments such as the growing low-code movement, as well as infrastructure-as-a-code. Pretty soon the question everyone asks about ServiceNow will change from “How much can workflow integrations really affect my business?”, to “Why didn’t we automate our workflows sooner!?”. The possibilities with the platform are too enormous to ignore and they’ll only improve over time.

Useful Information

Learn more about how ServiceNow provider GuideVision can transform your business and stay up to date with ServiceNow by following our blog posts at https://guidevision.fourity.com/insights.

Contact GuideVision here: https://www.guidevision.eu/talk-to-us